Transform Your Life Through Wellness Travel

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Privacy Policy

Effective Date: December 2024

Information We Collect

We collect information you provide directly (name, contact details, wellness preferences), automatically through our website (cookies, usage data), and from third parties (travel partners, payment processors).

How We Use Your Information

We use your information to: provide wellness travel services, process bookings, communicate about programs, improve our services, comply with legal obligations, and send marketing communications (with consent).

Information Sharing

We share information with: wellness retreat partners, payment processors, service providers, and as required by law. We never sell personal information to third parties.

Data Security

We implement industry-standard security measures including encryption, secure servers, access controls, and regular security audits to protect your personal information.

Your Rights

You have the right to access, correct, delete, or port your data. You can withdraw consent, object to processing, or file complaints with supervisory authorities.

Contact

For privacy questions, contact us at [email protected] or +1 (415) 782-6394.

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Terms of Service

Effective Date: December 2024

Service Description

Illuminate Vacations provides wellness travel experiences including mindfulness retreats, detox programs, spa journeys, and spiritual tours. Services include consultation, booking, and support throughout your wellness journey.

Booking and Payment

Bookings require deposit payment. Full payment is due 30 days before departure. We accept major credit cards and bank transfers. Prices include accommodation, meals, and specified wellness activities.

Cancellation Policy

Cancellations more than 60 days before departure receive full refund minus processing fee. 30-60 days: 50% refund. Less than 30 days: no refund unless we can resell your spot.

Health and Safety

Participants must disclose health conditions. We recommend travel insurance. Some activities may have age or fitness restrictions. Follow all safety guidelines provided by instructors.

Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for personal injury, illness, or loss except where required by law.

Contact

Questions about terms: [email protected] or +1 (415) 782-6394.

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Cookie Policy

Last Updated: December 2024

What Are Cookies

Cookies are small text files stored on your device to remember your preferences and improve your experience on our wellness travel website.

Types of Cookies We Use

• Essential Cookies: Required for website functionality, form submissions, and security.
• Analytics Cookies: Help us understand website usage and improve user experience.
• Marketing Cookies: Used to show relevant wellness travel content and measure campaign effectiveness.
• Preference Cookies: Remember your choices like language and region settings.

Cookie Consent Management

You can manage cookie preferences through our consent banner or by adjusting your browser settings. Disabling essential cookies may affect website functionality.

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GDPR Data Rights

Your Rights Under GDPR

Right to Access

You can request a copy of all personal data we hold about you, including wellness preferences, booking history, and communication records.

Right to Rectification

You can request correction of inaccurate or incomplete personal information at any time.

Right to Erasure

You can request deletion of your personal data when it's no longer necessary for the original purpose or you withdraw consent.

Right to Data Portability

You can request your data in a machine-readable format to transfer to another service provider.

Right to Object

You can object to processing of your personal data for direct marketing or legitimate interests.

Right to Restrict Processing

You can request limitation of processing while we verify accuracy or assess your objection.

Exercise Your Rights

To exercise any of these rights, contact our Data Protection Officer at [email protected] or +1 (415) 782-6394. We will respond within 30 days.

Complaint Rights

You have the right to lodge a complaint with your local supervisory authority if you believe your data rights have been violated.

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DMCA Policy

Digital Millennium Copyright Act Compliance

Copyright Respect

Illuminate Vacations respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We do not knowingly infringe on copyrighted materials.

Reporting Copyright Infringement

If you believe your copyrighted work has been used on our website without authorization, please provide:

• Your contact information and electronic signature
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our site
• Statement of good faith belief that use is not authorized
• Statement of accuracy under penalty of perjury
• Statement that you are authorized to act on behalf of copyright owner

DMCA Agent

Send DMCA notices to:
DMCA Agent: Legal Department
Illuminate Vacations
2847 Wellness Boulevard
San Francisco, CA 94102
Email: [email protected]
Phone: +1 (415) 782-6394

Counter-Notification

If you believe material was removed in error, you may file a counter-notification with the same information requirements and additional statement of consent to jurisdiction.

Repeat Infringers

We will terminate accounts of users who are determined to be repeat infringers in appropriate circumstances.